This course will help you to pass the Sales Cloud Consultant Salesforce Certification exam. Prepare to be challenged by 60 sample test questions with video explanations of the correct and incorrect answers. These questions are designed to be tougher than the real exam, so once you master these questions, you can take the real exam with confidence.
Take this course if:
This course is organized to match the Salesforce-published exam study guide. We walk through sample questions grouped by each of the topic areas in the study guide:
I am a Customer Service Operations consultant with more than 13 years experience implementing customer contact center software with one of the largest consulting firms in the world. I am an expert in Salesforce, ServiceMax, and Knowledge Centered Support. I have architected and implemented some of the most complex Salesforce implementations globally for companies in the Fortune 50. I have personally guided more than 200 consultants through Salesforce certifications, and I have trained thousands of end users on Salesforce.
As a strategic Salesforce consulting partner, for several years I helped to write and review new questions for Salesforce certification exams.
I am a 6x Certified Salesforce Implementation Consultant with 2 years of client facing experience. I have implemented Salesforce for both Enterprise and SMB clients across many industries. In addition to my Sales Cloud expertise, I have completed Service Cloud, Community Cloud, Marketing Cloud, and Pardot implementations. My goal is to help others realize the power of the Salesforce platform while making learning both engaging and fun.